New Hire Training Service
We employ teaching methods that promote understanding and retention, with a flexible curriculum that meets the learning needs for the new employee, flattening the learning curve, resulting in your new employee becoming a contributing member of the team in the shortest time possible.
“Trainers on Retainer” Program
Our program is an economical way for firms to gain the same competitive advantage employed by large firms that employ in-house training staffs. This program provides for regularly scheduled training sessions, determined by the size and needs of the firm, maximizing training effectiveness.
Focus Oriented Concentrated User Sessions (FOCUS)
This program slices the training day into customized segments that concentrate on specific features of distinct programs. We adhere to a strict schedule and your staff attends only those segments that meet their needs and interests.
“Fill-in-the-Gaps” Sessions
You know and your staff knows, there are holes in their knowledge. Unfortunately, as we like to say: “You don’t know, what you don’t know.” “Fill-in-the-Gaps” training sessions are designed to address this problem – to fill in the knowledge that wasn’t retained in the user’s basic training. For two to ten users, these are fast-paced training sessions, utilizing simple and concise reference materials combined with large screen demonstrations by our trainer.
Q & A Sessions
Your staff has questions – lots of them – many the same questions. Tell them to write them down and come to our Q and A Session. A half-day or a long lunch, whatever is appropriate. We bring a computer and a large screen projector. Your staff asks their questions and we show them the answers.
Follow-up Training
After Hands-On or Group Training, our trainer continuously circulates your office answering questions, solving problems, easing frustrations, and putting out fires.
Online Training
In times of change and uncertainty, people need direction, training, and efficiency more than ever. We can help you easily shift your training from the office to online. Our On-Line Training harnesses the power of the Internet to deliver training that makes the most of your resources.
Compulaw Vision Services
Brain Candy, Inc. is a certified consultant in CompuLaw Vision, the industry leader in court rules-based docketing software. Our CompuLaw expertise means we can easily customize, implement, and train law firms in this complex application.
With over 20 years’ experience in the legal industry, we can help you with all your docketing needs, particularly in the state of California, where the docketing workflow is driven by the complexity of state law.
Customization
Our implementation strategy incorporates the customization of the application to provide docketing relevance for each practice within a firm. For instance, the docketing relevance of a family law practice will differ from that of general civil litigation. Together, we establish solid exclusion templates and workflows that streamline docketing. This increases productivity and substantially reduces a user’s margin of error. We combine Outlook integration and configuration allowing us to deliver items with docking relevance to your Firm into your Outlook calendar.
Training
As with all our training approaches, we tailor CompuLaw Vision training to meet the needs of your practice. Our in-depth, targeted training uses real cases as docketing examples thereby helping firms build their docket infrastructure during the implementation stage of training.
We also include an Outlook-Compulaw sessions specifically designed for attorneys which focuses on how best to work with the calendar feature of the Microsoft Outlook program.
Help Desk Services
After Hands-On or Group Training, our trainer continuously circulates your office answering questions, solving problems, easing frustrations, and putting out fires.
What we offer:
Application Support
DMS systems; Microsoft products, CCC Macro Pro, Law Suite, Docketing applications, PDF applications; Shoretel/Mitel, DocuSign, ShareFile, Forms WorkFlow; Mimecast, among others.
Document Support
Designed to keep those troublesome document problems from bringing your workflows to a halt. Just a few of the difficult issues we tackle are: Tables of content, Table of Authorities, Automatic Paragraph Numbering, Header/Footer issues and more.
Help desk support is provided through various channels, including onsite, remote, phone, text, or email support.