Our on-demand helpdesk service is designed to troubleshoot problems with applications and documents as well as providing answers to questions unique to law firms.

What we offer:

Application Support

DMS systems; Microsoft products, CCC Macro Pro, Law Suite, Docketing applications, PDF applications; Shoretel/Mitel, DocuSign, ShareFile, Forms WorkFlow; Mimecast, among others.

Document Support

Designed to keep those troublesome document problems from bringing your workflows to a halt. Just a few of the difficult issues we tackle are:   Tables of content, Table of Authorities, Automatic Paragraph Numbering, Header/Footer issues and more.

Help desk support is provided through various channels, including onsite, remote, phone, text, or email support.